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For the fastest response, please include your order number and the email address used at checkout. If your question is about a product, tell us what you're brewing and we'll be happy to help you find the right answer.
Thanks for choosing Coffee Bhai.
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Our customer support team is here to help with orders, delivery, returns, and product questions. Send us a message and we'll get back to you as soon as possible.
Frequently asked questions
Find quick answers about ordering, delivery, returns, and caring for your coffee.
How do I place an order?
Browse our coffee collection, choose your products, and select Add to cart. Review your basket and follow the secure checkout steps to complete your order.
When will my order arrive?
Orders are prepared promptly and dispatched using our delivery service. Your confirmation email will include the latest delivery details and tracking information when available.
What is your returns policy?
If you need help with a return or an issue with your order, please contact our support team as soon as possible with your order number. We will guide you through the next steps.
What is included in the coffee cart hire?
Our coffee cart hire includes a fully equipped espresso setup, a skilled barista, and all the consumables needed for your event — milk, cups, stirrers, and napkins.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I contact customer support?
Use the contact form below and include your order number, email address, and a clear description of your question. Our team will get back to you as soon as possible.
What types of events do you cater for?
We cater for weddings, corporate events, private parties, festivals, markets, and more. If you're celebrating something, we'd love to be there!
What drinks are available?
We offer a full espresso-based menu including flat whites, lattes, cappuccinos, Americanos, and more. We can also provide specialty drinks and seasonal options on request.
How do I get a quote or book?
Get in touch via our contact page or email us directly with your event date, location, and estimated guest numbers and we'll get back to you with a tailored quote.
How far in advance should I book?
We recommend booking at least 4–6 weeks in advance, especially for weekends and peak seasons. Popular dates fill up fast!
How many guests can the coffee cart serve?
Our coffee cart can comfortably serve up to 150 guests per session, depending on the duration of your event.
Still have questions? Contact us and we'll get back to you as soon as possible.